Thank you for choosing UK Writing Service. We aim to provide you with the highest quality academic products and services available. If at any time you have a question or a problem we will do everything within reason to help you achieve academic success. By placing your order with UK Writing Service, you the "Customer" shall agree that you have read and fully understand the complete universal terms and conditions of this user agreement. It is also understood that we do not make any guarantees regarding your grades and that our agreement is strictly to provide you with an original reference document or related services according to your instructions. Upon accepting these terms you legally authorize us to charge your credit card or other payment method in the total amount of the agreed upon sum for the academic products or services as shown in your order. Be advised that any unauthorized use of a stolen credit card is prohibited by law and will be reported to the applicable law enforcement agencies for further investigation. We work closely with the authorities to fight cyber crime and report all fraudulent orders for prosecution.
We strive for the highest level of satisfaction available; however, we can not and will not be held liable or responsible for any type of delivery issues to any customer resulting from problems such as spam filters, incorrect email, and lack of internet access or general neglect. Our customer service department is available 24 hours a day to assist you with any problems you may have regarding the delivery of your order. We will do our best to meet your academic writing needs but maintaining up-to-date software and ensuring that you have given us the correct contact information is the sole responsibility of you the customer. The research material that we provide to you is available as a unique reference that is designed to assist you in the completion of your assignments and or academic obligations. In the unlikely event that you receive your order after your specified deadline you may request a partial or full refund. It is the sole discretion of UK Writing Service to approve or disapprove your request on an individual case by case basis.
Free Custom Essay Revision Policy
The Free Revision policy is a courtesy service that we provide to help ensure your total satisfaction with your completed order. To receive your free revision we require that you provide your request for a revision within 14 days of the completion date. With the exception of 30 days for the revision of any dissertation, thesis, research proposal, thesis proposal, dissertation chapters writing or any other reasonably large assignments. If your revision request falls within these guidelines we will happily revise your order to meet your initial requirements free of charge. The instructions or assignment may not be changed from the original order to comply with our revision policy. After the indicated timeline has passed it shall be assumed that you the customer are satisfied with your order and will no longer be eligible for the free revision courtesy service. We are fully committed to your satisfaction and will be happy to work with you to resolve any issue you may have. If you have missed the policy deadline you may choose to have your order revised for a nominal fee.
Conditional Refund Guarantee For Custom Paper writing service
If you are not fully satisfied with the research product or services that is prepared and provided by our company; you can submit a refund request in writing no later than three days after the completion of your order. If your refund request is not received within 48 hours it is to be assumed among both parties that you are satisfied with your order and at that time you will not be eligible for any refunded amount. If you need to cancel your order you may do so at any time prior to the fulfillment of your order. Please note that account credits are non-refundable. All refunds and cancellations should be communicated and expressed in writing by using our order messaging system or can be e-mailed to our support department. It is the sole discretion of UK Writing Service to approve or disapprove your request on an individual case by case basis based on the violation of your user agreement. The following is a list of potential issues that may affect you in receiving your order by the requested deadline. We can not guarantee a refund of your order or services if any of the following should occur.
Discounts: Special offers or discounts on our products and services may not be used together and can only be applied per order and per customer.
The order is not paid on time: We can not begin working on your order until you have made your payment for the entire amount of the products or services and UK Writing Service will not be liable or responsible for the failure of a customer to pay on time.
Verification issues: Protecting the billing information of our customers and eliminating fraud is a priority that we take seriously. When requested to verify your billing information it is your sole responsibility to comply immediately to ensure that your billing information meets our anti-fraud policies and procedures. Any verification requests must be completed in the following time schedule.
If the order is requested to be delivered between 48 hours and 10 days your billing information must be verified within the first 6 hours to comply with any implied warranty or guarantee.
If your urgency level is within 12-24 hours your billing information must be verified within the first 1 hour to comply with any implied warranty or guarantee.
If your urgency level is less than 12 hours your billing information must be verified within the first 20 min to comply with any implied warranty or guarantee.
Lack of clear instructions: Because we work directly from your instructions they must be clear and precise. If your instructions are not clear and additional instructions are not provided in the required time schedule; we can not fulfill any implied warranty or guarantee. Be advised that once the order is completed any revision request must comply with the initial requirements and the description of the original order. Any changes from the initial instructions of the order will be considered "editing". This is an additional service and the company will not conduct any free revision request that is different from the original order.
Listed below is our required timeline to ensure that you comply with the policies and procedures regarding the submission of your instructions. Failure to meet the following schedule will result in a violation of the terms and conditions and forfeit any claim to the implied warranty or guarantee. It is extremely important that you review the instructions to ensure that you have included all relevant information and details.
- 48 hours - 10 days - Instructions and all additional requests must be received within the first 5 hours.
- 12 hours - 24 hours - Instructions and all additional requests must be received within the first 1 hour.
- 12 hours - or less - Instructions and all additional requests must be received within the first 20 minutes.
Matching of the Academic Level: In the event that the desired academic level chosen by the customer is the improper academic/quality level (either by accident or intent); the customer shall assume all liability for such issue. It is the responsibility of the customer to choose the correct academic level that best fits the needs of the required assignment at the time of the order. If you have made an error while placing your order then please contact customer support immediately to assist you.
Checking the messaging system: Our message system is an easy and convenient way to communicate. It is the sole responsibility of you the customer to check the message system to address any questions, concerns, or additional instructions needed by the writer. Failure or neglect to check the messaging system shall not be sufficient grounds for a refund of services rendered. If you are unsure how to use the system, you may contact our customer support team at any time for assistance or instructions.
The sources: In the event that the sources required for your order are rare, obscure, not open sourced and readily available to the general public. It is the responsibility of you the customer to provide those materials at the time you place your order or within the required time schedule listed below. Failure to do so will result in a violation of the terms and conditions and forfeit any claim to the implied warranty or guarantee.
Sources must be provided by:
- 48 hours - 10 days: Instructions and all sources must be received within the first 4 hours.
- 12 hours - 24 hours: Instructions and all sources must be received within the first 1 hour.
- 12 hours - or less: Instructions and all sources must be received within the first 20 minutes.
By completing your order and making your payment you agree and acknowledge that you have read and understand our Terms and Conditions listed on this page and abide by the binding agreement herein. You also acknowledge that you will receive no additional warranty or guarantee beyond the above mentioned policies, terms and conditions of your academic assistance products or services. The products we provide are reference materials are not intended to be submitted as completed works and are to be used strictly for the purpose of assistance in writing your own assignments. We reserve the right to contact our customers by email regarding new services, discounts, special offers and any other information that we deem to be useful for our customers. We do not and can not guarantee that editing, proofreading, formatting services will be plagiarism free. Papers that are not written by us will not be scanned or reviewed for. We shall not refund any amount in the event that a proofread/formatted paper is considered to be plagiarized. Intellectual property is owned by the company and the customer has the exclusive permission and right to use the paper however they wish for 6 months. After the 6 month term period has passed the company retains all rights of the paper. By making your purchase you agree to hold harmless and wave any future liability against UK Writing Service.
Important: Use of the stolen credit cards is prohibited and is considered to be a serious crime. We closely cooperate with our payment processors to fight cyber crime and we will report all the fraudulent orders to State and Federal Agencies